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Have questions? Call us at 1-800-961-4767

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Caseco Inc

Bluetooth Beanie - Smart Blu-toque - V2 Dual Layered Music - Bluetooth Warm Hat - Fabric - Winter - Unisex - Starburst| Caseco

Blu-Toque

    LEARN MORE ABOUT THE PRODUCT

  • Our Promise

    • Waste-free boxes

      Our packages feature sleek minimalist designs that are 100% recyclable and sustainable.

    • Improving e-waste

      Feel good about our elegantly designed cases that are fully recyclable, long-lasting and stylish.

    • Ethical manufacturing

      We ensure all our products are child-labor free and our inks are made from only plant-based sources.

    • Save The Children

      We donate % of sales to the Save the Children charity which protects children in over 120 countries around the world from violence.

    • 1% For The Planet

      We have partnered with “1% for the Planet” as part of a global movement to find environmental solutions to modern issues.

    • 100% satisfaction guaranteed

      If you’re not satisfied with the performance of your Caseco purchase, please let us know and we’ll replace it.

      • When you place an order with us you’ll be happy to know that it will be carefully packaged and shipped within 1 business day.
      • You will receive tracking information by email as soon as it leaves our workshop.
      • We ship to anywhere in Canada and USA as well as many international destinations.
      • We offer a 100% money back guarantee including refunds and exchanges.
      • Any Questions? Call Us 1-800-961-4767
    • ORDERS AND BILLING

      Where can I find my Order ID number?

      You can find your Order ID number in your order confirmation email. If you are not able to locate this information, please contact us.

      How long will it take to process my order?

      Once payment is authorized, most orders will be processed by the next business day.

      How can I make changes/modify my order?

      Send us an email at sales@casecoinc.com as soon as possible with your order number and the URL or name of the new design. We are unable to change orders that have already shipped.

      What is a pre-order item and when will it be shipped?

      A pre-order item is a product that has not yet been released. You may purchase a pre-order item, which we'll prepare for shipment as soon as it's in stock. Once we ship your order, we'll notify you via email with your tracking number.

      I received a damaged/defective item. What’s next?

      If you receive a damaged or defective item, please take a photo of the product and contact us right away. We will gladly replace it for you.

      I’ve ordered a few cases, but I can’t find all of them. Where are the missing cases?

      Please be sure to open all the boxes first. In some situations, we might have packed 2 cases in 1 box. If you've checked all the boxes and the cases are still missing, please contact us.

      How can I pay for my order?

      Proceed to checkout and click on PayPal or Credit Card to purchase.

      What payment methods do you accept?

      We accept major debit cards, credit cards and PayPal.

      WARRANTY AND RETURNS

      What is not covered by warranty?

      Normal wear and tear of product use

      Products that have been modified or altered

      Damage caused by unauthorized repair

      Mishandling, misuse, accident, abuse, improper maintenance or other abnormal use

      What is your return policy?

      We happily offer a 30-Day Money Back Guarantee for items returned within 30 days of the original purchase date.

      How do I return an order?

      Send us an email at sales@casecoinc.com with your Order ID number and reason for return. We’ll guide you through the rest!

      SHIPPING

      How long will it take to ship my order?

      Once payment is authorized, most of the orders will be processed by the next business day.

      Can I change my shipping address?

      Please contact us as soon as possible with your Order ID number and we will attempt to stop or cancel your order. If your order has already been shipped out, please contact our courier partner, which you can find alongside the tracking number in your confirmation email.

      What are the shipping charges and delivery time?

      Orders above $50 - Free Shipping (3-7 days delivery time)

      Orders below $50 - $5 (3-7 days delivery time)

      All expedited orders - $25 (1-3 days delivery time)

      Still have questions? Email us anytime at sales@casecoinc.com